Feb 17

3/2/2022 – Professional Business Writing

Training Title: Professional Business Writing
Class Dates: March 2 & 9, 2022
Time: 8:00am – 12:00pm
Trainer: Mark Morales
Location: Zoom

Register for this training

Overview of the Training

  • Emails
    • Write a meaningful subject line
    • Keep the message focused
    • Proofread
    • Formal vs. Informal situations
    • Respond promptly
    • When to NOT use email
    • Levels of communication
    • Mood altering words or phrases
  • Memos
    • Uses, functions & construct of a memo
    • Steps to writing a memo
    • Standard parts of a heading, message, opening & middle
  • Policies & Procedures
    • Policies
    • Best practices
    • Procedures
  • Format for writing activity description documents
    • SMART Goals
    • Objectives
    • Outcomes
    • Bloom’s Taxonomy (Levels of learning)

Learning Outcomes

  • Building trust in others when writing
  • Best practices for writing emails
  • Confidence writing: memos, policies & SOPs
  • Creating templates

Mark Morales is currently a Leadership/ Corporate Trainer for Developing Leaders. Mark trains individuals in Leadership, Communication, Creative Problem Solving, Team Building, Project Management and other valuable skills necessary for organizations to remain successful and competitive. He is also a Professor at the University of La Verne in the College of Management and Public Administration. After 20 years as a successful Information Technology Manager, Project Manager and Management Consultant Mark dedicated himself to his life’s purpose: To help individuals, leaders, and organizations reach their maximum potential.

Register for this training by filling out the form below. We will reach out to you shortly to get further details. Thanks!