Mar 22

8/3/2022 – Effective Communications & Conflict Management

Training Title: Business & Technical Communication
Dates: 8/3, 8/10, 8/17, 8/24, 8/31, 9/7,  2022
Time: 8:00am-12:00pm
Location: Online with Zoom

Register for this training


Summary: This 24-hour workshop has two main components business writing and verbal presentations.  In both components, participants learn methods that will allow them to tailor their communication to the specific audience and the purpose of the communication.  Groups of students from the same employer are encouraged to attend and work on common communication task.

  • Topics covered: (May be modified to meet participant needs.)
    • Define your purpose
    • Target your audience
    • Create a framework
    • Fill in the framework
    • Age your writing
    • Edit
    • Close the loop

Recommended prior knowledge (if any)

  • Ideally participants will be computer-literate with a working familiarity with Zoom, MS Excel, PowerPoint, and Word.

Henry (Hank) Rogers is an experienced management, consulting, and training professional. His experience spans years of supervision, management, quality improvement, consulting, training, and engineering.

Hank has trained for Chaffey College since 2015 and specializes in Lean Six Sigma, Project Management, Leadership and Management, Business Writing and Microsoft Excel.

Hank earned an M.S. in Industrial Technology from Illinois State University and an M.B.A. from Cal Poly Pomona. He has been teaching/training, managing and consulting since 1977.

Register for this training by filling out the form below. We will reach out to you shortly to get further details. Thanks!